A Piano Tuner Listens for the Wobble
A piano tuner's most important tool is not a wrench or a gauge but a pair of well-trained ears. Inside a piano, most notes are sounded by two or three strings struck at the same time, and every string is stretched tight across a heavy frame. If those strings are even slightly different in pitch, the note sounds uneven. The tuner's job is to make them match.
The key is a sound called beating. When two strings are almost, but not quite, the same pitch, the sound waves drift in and out of step, and the listener hears a slow wobble in the volume, like a pulsing wah-wah. The farther apart the strings are, the faster the wobble. As the tuner turns a pin with a special lever, called a tuning hammer, the wobble slows down. When the pitches match exactly, the wobble disappears and the note sounds clear and steady.
To work on one string at a time, the tuner slides strips of felt between the strings to mute the others. The process usually begins with a single reference note, set with a tuning fork or an electronic device. After that, the tuner tunes by comparing notes against each other, adjusting each one a hair at a time until the whole keyboard fits together.
Pianos drift out of tune even when nobody plays them. The wooden soundboard swells in damp weather and shrinks in dry air, which slightly changes the tension of the strings. For this reason, tuners advise owners to have a piano serviced regularly and to keep it away from heating vents and open windows.